Privacy Policy

Last updated: March 12, 2026

Alphaxai Inc. ("Alphaxai", "we", "us", or "our") operates the Permitio platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Information You Provide

• Account information: name, email address, phone number, company name, and billing details when you create an account or subscribe.
• Permit data: job details, property addresses, contractor license numbers, and other information required to file permits on your behalf.
• Communications: messages you send to us via email, chat, or support tickets.

Information Collected Automatically

• Usage data: pages visited, features used, time spent, and interactions within the Service.
• Device data: browser type, operating system, IP address, and device identifiers.
• Cookies and tracking: we use cookies, Google Analytics, and Microsoft Clarity to understand usage patterns and improve the Service.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To file permits, schedule inspections, and process related tasks on your behalf.
• To communicate with you about your account, updates, and support.
• To analyze usage trends and optimize our platform.
• To comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Government agencies: as necessary to file permits and schedule inspections on your behalf.
• Service providers: third-party vendors who assist in operating our platform (e.g., hosting, analytics, payment processing).
• Legal requirements: when required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us. We will delete or anonymize your information within 30 days of a verified request, unless retention is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of certain data processing activities.
• Withdraw consent where processing is based on consent.

7. Third-Party Services

Our Service may integrate with third-party platforms (e.g., ServiceTitan, Jobber, Slack, Google Calendar). Your use of these integrations is subject to the respective third party's privacy policies. We are not responsible for the data practices of third-party services.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: ruslan@permitio.ai
• Company: Alphaxai Inc.